Retail Operation Management: Module 1 - Retail Sales Management

Retail Operation Management Workshop – Module 3

Area & Regional Managers Workshops Managers Workshops Owners & C-Level Executives Workshops Senior Managers Workshops

Retail Operation Management Workshop – Module 3

Module 3 – Retail Sales Management



  • Online (ZOOM) – September 22, 2020



Retail Operations Management Workshop is designed for total success in retail management for retail business owners, Senior Retail Managers & Leaders! It supports entire senior retail leaders and management team in moving from the traditional retail management approach to a more scientific retail management approach that foster a valued-partner relationships between customer, employee and business so as to guaranty increased sales, profits and returns to all stakeholders. It is a retail business management certification program.

The workshop delivers numerous powerful techniques that will result in significant improvement in sales and profits when implemented. It provides the definitive systems and techniques for managing, motivating, and training your staff to perform in ways that get the life-long customers you desire and the sustained sales increases you deserve.

It does not matter if you own one store, ten stores, or a thousand retail locations, your results will only be as strong as the strength of the key retail management personnel in your organization.

The workshop is organised into 4 seperate but integrated Modules. As such, each Module can be taken as a seperate workshop independent of other Modules. However, it is highly recommented that participants attend all the Modules to gain a complete view of the managing a retail business for guaranteed total success.

In addition, full certification in Retail business Management will be issued only to participants who completes the 4 Modules.



At the end of the workshop, participants will:

  • gain the latest concepts and best practices in retail business leadership and management for maximum growth and profitability in great depth.
  • receive outstanding information on Retail Analytics and Retail Business Intelligence and learn how to use the information as a competitive advantage in driving sales, productivity and profitability to new heights;
  • learn how to set Retail Key Performance Indicators, construct Balanced Scorecards and related Retail Math to improve your retail operation in a way that is unique and exclusive.
  • learn how to effectively manage people and ensure that the organization is consistently developing and maintaining a performance culture.
  • learn the best way to handle succession planning in a way that makes the process simple, scalable and easy to align within the organization; and
  • gain insights on how drive a retail businesses for greater success.


Module 3 – Retail Sales Management



Module 3 is a high impact program designed to provide retail leaders and managers with proven skills, knowledge, tools and methods they need to drive both top line and bottom line performance.

This in-depth program covers core critical sales management and performance abilities: retail sales performance KPIs and scorecards, creating high performance culture and managing performance sales team, sales coaching for peak performance, sales team motivation for success.

  • Relationship Selling Applied in Retail Business Management
  • Solution Selling Applied in Retail Business Management
  • Consultative Selling Applied in Retail Business Management
  • Sales Forecasting, Budgets and Quota Establishment
  • Competitive Sales Strategies – Positioning
  • Effective Sales Performance Management
  • Sales Coaching  for Effective Retail Business Results
  • Sales Meetings as an Effective Sales Training Tool
  • Performance Motivation
    • Incentives, Rewards and Motivation that Work!
    • Compensation Strategies for Top Performance
    • Non-Monetary Rewards and How to Apply them for Maximum Productivity



The Workshop is most useful for senior retail management team with implementation power and authority in their respective areas – Retail Business Owners, Senior Retail Managers and Leaders, Region and Area Managers, Head of Retail positions, Store Managers and more.


Managing a Multi-Unit Retail Operation Workshop

Retail Operation Management Workshop – Module 3


Delivery Method:

Facilitation, Presentation (PPT) & Discussion



  • September 22, 2020



  • Online – 10:00 am-1:00 pm



  • Online – Zoom Live (Link will be sent to paid participants only)



  • Online – N49,950





You can pay online @ MAKE PAYMENT 

OR pay directly to:

  • Bank: FCMB
  • Account Name: Bervidson Consulting Limited
  • Account No: 3432812015



For more information, call or email us today.

3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria
+234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444 ,

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