Developing the skills of your customer service team

Developing the skills of your customer service team

Developing the skills of your customer service team Any company which strives to seek continuous improvement through innovative methods is one which will surely succeed in the industry. A stagnant approach is sure to drive one out of competition, as the market forces are highly competitive, and customers are constantly seeking improved and efficient services […]

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Retail Entrepreneurship Development Program - REDP

Retail Entrepreneurship Development Program – REDP

Retail Entrepreneurship Development Program – REDP September, 2020 (Actual date to be agreed) (Join the WhatsApp Group REDP PROGRAM   OVERVIEW Retail Entrepreneurship Development Program – REDP is a program of the Retail Academy designed for individuals who are considering starting and running their own retail businesses and individuals who are already running a retail […]

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Financial Management Workshops For Non-Professionals Series

  FINANCIAL MANAGEMENT WORKSHOPS FOR NON-PROFESSIONALS SERIES As the competitive landscape continues to shift, it is most important to set your business and team up for excellence, not survival. Your business and team need to open their doors with confidence, joy, enthusiasm and a desire to win. Financial Management Workshops for Non-Professionals Series are designed to […]

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Managing Your Retail Business In The 'New Normal' For Greater Success

Managing Your Retail Business In The ‘New Normal’ For Greater Success

MANAGING YOUR RETAIL BUSINESS IN THE ‘NEW NORMAL’ FOR GREATER SUCCESS So glad you have been able to reopen your retail business to customers again. However, like many, it is not unlikely that most of your reopening preparations and activities were skewed towards logistics such as safety measures, merchandising, and staffing. As the competitive landscape […]

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Nigeria Retail - The Exit Of A Giant

Nigeria Retail – The Exit Of A Giant 

Nigeria Retail – The Exit Of A Giant   The Agonies of A Retail Giant “Almost impossible for any foreign company to do business there. Companies never know where they stand with the authorities and there are constant disruptions and distractions.” Africa’s retail giant Shoprite has declared it is leaving Nigeria 15 years after it […]

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