+ 23412917328; +2348033434776
info@bervidson.com
We specialize in helping Retail and Corporate orgainsations, teams and individuals achieve maximum effectiveness through provision of consulting, training, coaching and other development interventions in Nigeria and other West Africa countries.
Key support areas: Sales, Customer Service & Experience, Leadership and Strategy
We develop and facilitate industry specific and customised training programs and have attendees drawn from leading and reputable organizations and businesses in Nigeria and Ghana - Manufacturing, FMCGs, Financial Services, Telecoms, SMEs, Retail and Government with great success.
All workshops and programs are available and conducted as:
OPEN: Open to the public. View Upcoming Workshops and date HERE
BESPOKE: Custom-built to suit your specific intervention needs.
In today's dynamic business environment, selling has gone beyond having good products at attractive prices. Your competition also offers great products at attractive prices! What can you do to influence customers to choose you among the competing offerings in the market?
This Workshop provides the foundational and current principles of selling which are the absolute backbone of sales success. It contains the skills you need to find and win new business; successfully cross-sell and up-sell the full set of your organisation's capabilities and develop the new mind-set that creates a business development culture across your entire organization.
In today's complex and dynamic business environment, if organisations must survive, your leaders will need new skills and behaviours to manage change and drivers of change.
This workshop is therefore designed to develop a leadership mind-set, new skills and behaviours in managers and team leads, so they are ready to manage and lead, act decisively on strategic opportunities and drive greater business successes for the whole organisation. Your team will leave the Workshop empowered and inspired to make a difference with their team, customers, organisation and most importantly themselves.
Building successful and sustainable organisations demand that the experiences of customers as they interact with your brand, product & services and people across multiple touch points is both positive and memorable.
This Workshop will arm your team with superior sales skills, communication techniques and a deeper understanding of the impact and importance of customer service to your organisation's success. Your entire team will be engaged to help your company reach its full potential after participating skiils and techniques gained in this workshop.
Effective organizational or team performance is based on a clear understanding of the shared goals, strategies, and work plans, along with the individual roles and responsibilities of team members. Equally important are interpersonal qualities of trust, communication, and mutual accountability.
This Team Building & Management Workshop is designed to help develop shared vision/understanding for a high performing team, determining the critical elements and individual contributions that comprise this vision, and guiding plans or agreements to realize this vision in their own organizations. It will also promote practice on key skills needed to address the inevitable challenges that arise in teams, notably, appreciating individual differences, communicating collaboratively, and managing conflict.
Managing key or major accounts and maximising their potential, requires a different set of skills. The effective and professional management of your key accounts is critical to the key account manager's success and that of your company.
In this practical and interactive workshop you'll consider the role and day-to-day tasks of highly effective account managers, examine proven practice in the development of key accounts and learn how to develop long term and profitable relationships with your key accounts.
This intensive training course is all about effectively implementing Category Management in your organization.
This Workshop presents a powerful method of managing categories of spend as strategic business plans, which feed actionable strategic sourcing pipelines to produce improved business results. It is inclusive, exhaustive, fact based and encompasses the entire procurement cycle.
