Service Leadership Workshop Availability Classroom – May 6-7, 2021 OVERVIEW Service Leadership workshop is designed to dramatically improve customer service performance and build a strong service culture as a sustainable advantage. The workshop shows your senior team how to evaluate existing service culture, gain proven strategies and best practices in essential areas for […]
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Building a Winning Service Culture Workshop Availability Classroom – March 10 & 11, 2021 OVERVIEW Building a Winning Service Culture Workshop is designed to emplace a service culture that creates a better place to work, helps organisations attract and retain superior talent, engages and motivates employees to improve performance, leads to opportunities for […]
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Retail Operations Management Workshop Availability Classroom – April 27 & 28, 2021 Overview Retail Operations Management workshop is designed to provide leading edge information, knowledge and insights in retail business management for guaranteed maximum sales, profits, growth and sustainability to middle to retail business managers and leaders, business owners and c-level executives Through methodical […]
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Retail Business Profit Maximization Workshop Availability Classroom – May 11, 2021 Virtual (ZOOM) – May 12, 2021 Overview Retail Business Profit Maximization Workshop is designed to equip retail business leaders and manager with the requisite knowledge and techniques they need to optimize revenue and profit from their operations. Running a successful and profitable retail business […]
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Supermarket Management for Maximum Success Workshop Availability Classroom – February 23, 2021 Virtual (ZOOM) – February 24, 2021 Overview Supermarket Management for Maximum Success Workshop is designed to provide supermarket owners, leaders and managers with the relevant skills, competencies and strategies needed to succeed and grow their business The program is designed for new […]
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Retail Business Leadership & Strategy Workshop Availability Classroom – February 2, 2021 Virtual (ZOOM) – February 3, 2021 OVERVIEW Retail Business Leadership & Strategy Workshop is designed to help Retail leaders involved in the day-to-day running of the business and have a better understanding of the business, vision, mission, business model and strategies for […]
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Retail Inventory Management Workshop Availability Classroom – March 2, 2021 Virtual (ZOOM) – March 3, 2021 Overview Retail Inventory Management Workshop is designed to help inventory management personnel understand inventory – it’s true and full cost; and why dead inventory is ‘cancer’ to profitability. The efficiency of a retail business is based on the […]
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RETAIL BUSINESS MANAGEMENT WORKSHOP Availability Classroom – May 25 & 26, 2021 OVERVIEW Retail Business Management Workshop is designed to provide senior managers in retail industry with requisite knowledge, skill, and experience they need to work and succeed in today’s fast-paced, dynamic business environment. The workshop provides senior retail management professionals with essential techniques and […]
Continue ReadingRetail Inventory Management Workshop Availability Online (ZOOM) – October 13, 2020 Overview Inventory Management Workshop is designed to help retail management personnel understand retail inventory – it’s true and full cost; and why dead inventory is ‘cancer’ to profitability. The efficiency of a retail business is based on the retailer’s ability to […]
Continue ReadingRetail Customer Service & Experience Management Workshop Availability Online (ZOOM) – October 15, 2020 OVERVIEW Retail Customer Service & Experience Management is designed to build a strong, sustainable, and superior customer service and experience culture that delivers a superlative result in an organisation. The first step is to create a solid foundation […]
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