Customer Experience Management Workshop

Customer Experience Management Workshop

Customer Experience Management Workshop   Availability Classroom – October 19, 2021 Virtual (ZOOM) – October 20, 2021   COURSE OVERVIEW Customer Experience Management Workshop is designed as a guiding tool for professionals and managers looking to convert their customers into the most valuable asset of the company. This workshop provides insight into key concepts of customer experience […]

Continue Reading
Leading A High-Performance Sales Team Workshop

Leading A High-Performance Sales Team Workshop

Leading A High-Performance Sales Team Workshop   Availability  Classroom – October 12, 2021 Virtual (ZOOM) – October 13, 2021   OVERVIEW Leading A High-Impact Sales Team Workshop will help to unleash your potential as sales leaders to improve sales productivity and performance today and post-COVID-19 era, and turn this challenge into an opportunity. With the Covid-19 […]

Continue Reading
Building a Winning Service Culture Workshop

Building A Winning Service Culture Workshop

Building A Winning Service Culture Workshop   Availability  Classroom – November 9-10, 2021     OVERVIEW Building A Winning Service Culture Workshop is designed to emplace a service culture that creates a better place to work, helps organizations attract and retain superior talent, engages and motivates employees to improve performance, leads to opportunities for higher margins […]

Continue Reading
Retail Business Performance Optimization Workshop

Retail Business Performance Optimization Workshop

Retail Business Performance Optimization Workshop   Availability  Classroom – November 2, 2021 Virtual (ZOOM) – November 3, 2021   Overview Retail Business Performance Optimization Workshop is designed to equip retail business leaders and manager with the requisite knowledge and techniques they need to optimize productivity revenue and profit from their operations. Running a successful and profitable […]

Continue Reading
Retail Sales Management & Maximization Workshop

Retail Sales Management & Maximization Workshop

Retail Sales Management & Maximization Workshop   Availability  Classroom – October 26, 2021 Virtual (ZOOM) – October 27, 2021  OVERVIEW Retail Sales Management & Maximization Workshop is a high impact program designed to provide retail leaders and managers with proven skills, knowledge, tools and methods they need to drive both top and bottom line performance. This […]

Continue Reading

Retail Customer Service & Experience Management Workshop

  Retail Customer Service & Experience Management Workshop   Availability Classroom – Oct 19, 2021 Virtual (ZOOM) – Oct 20, 2021   OVERVIEW Retail Customer Service & Experience Management is designed to build a strong, sustainable, and superior customer service and experience culture that delivers a superlative result in an organisation. The first step is to create […]

Continue Reading
Retail Operations Management Workshop

Retail Operations Management Workshop

Retail Operations Management Workshop   Availability  Classroom – September 7 – 8, 2021   Overview Retail Operations Management workshop is designed to provide leading edge information, knowledge and insights in retail business management for guaranteed maximum sales, profits, growth and sustainability to middle to retail business managers and leaders, business owners and c-level executives Through methodical […]

Continue Reading
Supermarket Management for Maximum Success Workshop

Supermarket Management for Maximum Success Workshop

Supermarket Management for Maximum Success Workshop   Availability  Classroom – August 24, 2021 Virtual (ZOOM) – August 25, 2021   Overview Supermarket Management for Maximum Success Workshop is designed to provide supermarket owners, leaders and managers with the relevant skills, competencies and strategies needed to succeed and grow their business The program is designed for new […]

Continue Reading
Retail Leadership & Strategy Workshop

Retail Business Leadership & Strategy Workshop

Retail Business Leadership & Strategy Workshop   Availability  Classroom – October 5, 2021 Virtual (ZOOM) – October 7, 2021   OVERVIEW Retail Business Leadership & Strategy Workshop is designed to help Retail leaders involved in the day-to-day running of the business and have a better understanding of the business, vision, mission, business model and strategies for […]

Continue Reading
Supermarket Management for Maximum Success Workshop

Supermarket Management for Maximum Success Workshop

Supermarket Management for Maximum Success Workshop   Availability  Classroom – May 25, 2021 Virtual (ZOOM) – May 26, 2021   Overview Supermarket Management for Maximum Success Workshop is designed to provide supermarket owners, leaders and managers with the relevant skills, competencies and strategies needed to succeed and grow their business The program is designed for new […]

Continue Reading