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Customer Experience Management Workshop   Availability Classroom – October 19, 2021 Virtual (ZOOM) – October 20, 2021   COURSE OVERVIEW Customer Experience Management Workshop is designed as a guiding tool for professionals and managers looking to convert their customers into the most valuable asset of the company. This workshop provides insight into key concepts of customer experience […]

Leading A High-Performance Sales Team Workshop   Availability  Classroom – October 12, 2021 Virtual (ZOOM) – October 13, 2021   OVERVIEW Leading A High-Impact Sales Team Workshop will help to unleash your potential as sales leaders to improve sales productivity and performance today and post-COVID-19 era, and turn this challenge into an opportunity. With the Covid-19 […]

Customer Experience Management Workshop   Availability Classroom – October 19, 2021 Virtual (ZOOM) – October 20, 2021   COURSE OVERVIEW Customer Experience Management Workshop is designed as a guiding tool for professionals and managers looking to convert their customers into the most valuable asset of the company. This workshop provides insight into key concepts of customer experience […]

Building A Winning Service Culture Workshop   Availability  Classroom – November 9-10, 2021     OVERVIEW Building A Winning Service Culture Workshop is designed to emplace a service culture that creates a better place to work, helps organizations attract and retain superior talent, engages and motivates employees to improve performance, leads to opportunities for higher margins […]

Problem Solving & Decision Making Workshop   Availability  Classroom – December 14, 2021 Virtual (ZOOM) – December 15, 2021     OVERVIEW Problem Solving & Decision Making Workshop is designed to challenge you to think through common and less common problems using a structured problem-solving process in order to generate new and original solutions. Imagine if you […]

Effective Communication Skills & Strategies Workshop    Availability  Classroom – December 7, 2021 Virtual (ZOOM) – December 8, 2021   OVERVIEW Effective Communication Skills & Strategies Workshop is designed to help participants develop communication skills, build rapport with colleagues and customers towards build healthy work place and business environment. It is a practical one-day training workshop focusing […]

Win-Win Negotiation Skills Workshop   Availability  Classroom – March 25, 2021 Virtual (ZOOM) – March 26, 2021   Overview Win-Win Negotiation Skills Workshop focuses on managing different negotiation contexts. It provides practical tools to apply to any situation and gives you a far better opportunity to achieve successful outcomes, whatever your style. We all negotiate daily in […]

Essentials of Budgeting for Non-Professionals Workshop    Availability  Classroom – May 27 & 28, 2021     OVERVIEW Essentials of Budgeting for Non-Professionals Workshop is designed for business people without an accounting and finance background. Implementing simple budgeting in business aids planning and enables businesses to monitor their performance and keep an eye out for danger […]

  Starting & Running A Business Workshop September 16-17, 2020   Starting & Running A Business Workshop is designed to ensure that participants acquire an entrepreneurial mindset and some of the basic skills required to start and run a business successfully. The workshop helps participants to amplify their latent entrepreneurial skills, to plan, start and […]

  Retirement Planning Workshop –    OVERVIEW Retirement Planning Workshop is about making your transition into retirement seamless, successful and blissful. Retirement can indeed be the beginning of something new or a chance to refocus on what you love most in your career and life. Beyond finances and the nuts-and-bolts of retirement, this new life […]

Wanted – Experienced Full Stack Web Developers Are you a young or experienced full stack web developer? Do you have good frontend and backend skills and experience? Are you able to build a complete, stunning, highly responsive and functional website independently? Do you have a good experience with server management? Do you have a portfolio […]

  Invitation To The Retail Leaders Conference – TRLC 2021 We invite you to participate in the 7th edition of The Retail Leaders Conference (TRLC 2021), holding on July 22, 2021 by 10:00 am (VIRTUAL) on Zoom with the theme: “Retail Survival – Reliable Tactics for Unreliable Times” As a result of the government restrictions […]

The Retail Roundtable events are invitation-only breakfast or dinner and networking events designed for enterprise level leaders – owners, c-level executives and senior managers in retail and retail supporting organisations. The need for The Retail Roundtable, its themes and topics arose from our conversations with retail enterprise level leaders and executives as they battle to […]