Dealing with Difficult Customers Workshop

Dealing With Difficult Customers Workshop

Dealing With Difficult Customers Workshop   Availability  Classroom – November 16, 2021 Virtual (ZOOM) – November 17, 2021     Overview Dealing With Difficult Customers Workshop is designed to address the need for managing difficult customer, challenging customer situations and having those difficult conversations. During this workshop, participants will learn how to empathize with customers, identify […]

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Sales Skills for Effective Results Workshop 

Sales Skills for Effective Results Workshop 

Sales Skills for Effective Results Workshop    Availability  Classroom – September 14, 2021 Virtual (ZOOM) – September 15, 2021   OVERVIEW Sales Skills for Effective Results Workshop is designed to provide essential training in sales for frontline associates that will get them up to speed and ready deliver more sales even in the current challenging business environment, and […]

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Customer Service For Superlative Results Workshop

Customer Service for Superlative Results Workshop

Customer Service for Superlative Results Workshop   Availability  Classroom – August 17, 2021 Virtual (ZOOM) – August 18, 2021   OVERVIEW Customer Service for Superlative Results Workshop is designed to guarantees that your frontline associates  performs the requisite customer service flawlessly that leaves the customer with ‘WOW’ experience and in turn guarantees repeat business, loyalty and referrals which ultimately […]

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Customer Service Excellence & Retention Workshop

Customer Service Excellence & Retention Workshop 

Customer Service Excellence & Retention Workshop    Availability  Classroom – September 23, 2021 Virtual (ZOOM) – September 24, 2021      OVERVIEW: Customer Service Excellence & Retention Workshop is designed to support your team leads and managers with tools and techniques necessary to ensure consistent service delivery to customers throughout the organization to guarantee repeat businesses, retention and […]

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Retail Inventory Management Workshop

Retail Inventory Management Workshop  

Retail Inventory Management Workshop     Availability  Classroom – August 10, 2021 Virtual (ZOOM) – August 11, 2021   Overview Retail Inventory Management Workshop is designed to help inventory management personnel understand inventory – it’s true and full cost; and why dead inventory is ‘cancer’ to profitability. The efficiency of a retail business is based on the […]

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Dealing with Difficult Customers Workshop

Dealing With Difficult Customers Workshop

Dealing With Difficult Customers Workshop   Availability  Classroom – April 22, 2021 Virtual (ZOOM) – April 23, 2021     Overview Dealing With Difficult Customers Workshop is designed to address the need for managing difficult customer, challenging customer situations and having those difficult conversations. During this workshop, participants will learn how to empathize with customers, identify […]

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Retail Customer Service Skills Workshop

Retail Customer Service & Retention Workshop

Retail Customer Service & Retention Workshop   Availability  Classroom – June 6, 2021 Virtual (ZOOM) – June 7, 2021   OVERVIEW Retail Customer Service & Retention Workshop – for Superlative Result is designed to guarantees that your frontline associates  performs the requisite customer service flawlessly that leaves the customer with ‘WOW’ experience and in turn guarantees repeat […]

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Retail Sales Skills Workshop

Retail Sales Skills for Effective Results Workshop 

Retail Sales Skills for Effective Results Workshop    Availability  Classroom – April 6, 2021 Virtual (ZOOM) – April 7, 2021   OVERVIEW Retail Sales Skills for Effective Results Workshop is designed to provide essential training in retail sales for frontline retail associates that will get them up to speed and ready deliver more sales even in the current […]

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Retail Inventory Management Workshop

Retail Inventory Management Workshop  

Retail Inventory Management Workshop     Availability  Classroom – March 29, 2021 Virtual (ZOOM) – March 30, 2021   Overview Retail Inventory Management Workshop is designed to help inventory management personnel understand inventory – it’s true and full cost; and why dead inventory is ‘cancer’ to profitability. The efficiency of a retail business is based on the […]

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