The leading retail and brand consulting, training and development group in Nigeria.
Customer Service for Superlative Results Training Program Availability Classroom – April 6, 2023 OVERVIEW Customer Service for Superlative Results Training Program is designed to guarantee that your frontline associates perform the requisite customer service duties flawlessly providing customers the ‘WOW’ experiences that in turn guarantee repeat businesses, loyalty and referrals resulting in […]
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Effective Communication Skills & Strategies Training Program Availability Classroom – April 11, 2023 OVERVIEW Effective Communication Skills & Strategies Training Program is designed to help participants develop communication skills, and build rapport with colleagues and customers toward building a healthy workplace and business environment. It is a practical one-day training workshop focusing on effective […]
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Retail Inventory Management Training Program Availability: Classroom – April 13, 2023 Overview: Retail Inventory Management Training Program is designed to provide retail business managers and leaders with the skills to improve the efficiency of their retail businesses while providing the right products to the consumer, in the right quality, in the right quantity, […]
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Leadership Development and Team Building Training Program Availability Classroom – April 18-19, 2023 OVERVIEW Leadership Development and Team Building Training Program is designed to improve leadership skills that allow participants to be able to lead successful and high-performing teams. This training is packed full of useful leadership and team development tips and techniques that […]
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Delegation Skills for Higher Productivity Training Program Availability Classroom – Apr 27, 2023 OVERVIEW This Delegation Skills for Higher Productivity Training Program is designed to provide Managers, Team Leads & Supervisors with a range of tools and templates for delegating tasks effectively to team members to higher productivity. Delegation is a powerful tool […]
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Managerial Skills Development Training Program Availability Classroom – May 4, 2023 OVERVIEW The Managerial Skills Development Training Program is designed to teach new managers, team leads and supervisors how to lead, motivate and accomplish tasks effectively and efficiently through others. In today’s complex and dynamic work environment, becoming a supervisor or a manager […]
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Dealing With Difficult Customers Training Program Availability Classroom – May 17, 2023 OVERVIEW Dealing With Difficult Customers Training Program is designed to address the need for managing difficult customers, challenging customer situations and having those difficult conversations. During this training, participants will learn how to empathize with customers, identify triggers, manage their stress levels, […]
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Retail Business Performance Optimization & Maximization Training Program AVAILABILITY Classroom – April 4, 2023 TESTIMONIAL: Retail Business Performance Optimization & Maximization Training Program is very practical and the application covers all areas of retail business management. Every topic was very well explained, fun, and interesting. Understanding how to effectively use the Balance Score […]
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Supermarket Management for Maximum Success Training Program Availability Classroom – May 23, 2023 OVERVIEW Supermarket Management for Maximum Success Training Program is the ultimate platform for the new and seasoned independent grocery store and supermarket owners, senior managers, managers, and department heads to discover new and innovative best practice information, skills, competencies, […]
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Wow Service, Experience & Loyalty Training Program Availability Classroom – July 18, 2023 Overview The Wow Service, Experience & Loyalty Training Program is designed to help customer-facing staff develop customer service skills that will increase customer loyalty, improve the customer experience, increase customer retention, and increase customer advocacy. Designed specifically for customer […]
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