Effective Communication Skills & Strategies Training Program
Availability
- Classroom – April 11, 2023
OVERVIEW
Effective Communication Skills & Strategies Training Program is designed to help participants develop communication skills, and build rapport with colleagues and customers toward building a healthy workplace and business environment. It is a practical one-day training workshop focusing on effective communication and interpersonal skills for business. In addition, this business-orientated workshop is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organization.
This Training enables participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. It covers effective communication strategies required to enhance understanding and verbal communication with others.
For participants, communicating effectively will be effortless going forward!
Target Audience
Everyone wishes to develop their interpersonal skills and build rapport with others in the workplace. It is very suited to sales and customer service personnel and teams.
TRAINING OBJECTIVES:
At the end of the training, the participants will:
- recognize the different styles of communication;
- understand how to build rapport and improve communication and relationship;.
- understand the different methods of communication and decide when each is most suitable;
- appreciate the role of body language and voice tone in effective communication; and
- communicate their message in an effective and engaging way for the recipient.
Training Fee:
- Classroom – N55,000
REGISTRATION & PAYMENT:
Register your nominees and pay online here
OR
Send all nominations to info@bervidson.com
TRAINING OUTLINE:
Forms and methods of communication
- One-way versus two-way communication
- Process of communication
- Breakdown of communication
- Different communication methods and their effectiveness
Communication styles
- Perceptions and filters
- Appreciating different communication styles
- Identifying our own communication style and preference
- Adjusting your style to other styles
Verbal & non-verbal communication
- Voice tone – inflection and projection
- First impressions and building rapport
- Body language & effective communication
- Active Listening Skills
- Good questioning Skills
- Trust as the foundation of effective communication
The 4 Key Components of Effective Communication
- Asking, telling, listening and reflecting
Identifying our own Communication Strengths and Weaknesses.
Action planning and reflection
NB
DOWNLOAD YOUR TRAINING CALENDAR BELOW:
Effective Communication Skills & Strategies Training Program
Delivery Method:
- Facilitation, Presentation (PPT)
- Video
- Cases & Discussions
- Role Plays (Classroom Only)
Date:
- Classroom – April 11, 2023
Time:
- Classroom – 9:00 am-5:00 pm
Venue:
- Classroom – Bervidson Training Center, 3B Hakeem Dickson Road, Lekki Phase 1, Lagos
Training Fee:
- Classroom – N55,000 per participant
(Group rate available)
REGISTRATION & PAYMENT:
Register your nominees and pay online here
OR
Send all nominations to info@bervidson.com and make payments to:
- Bank: FCMB
- Account Name: Bervidson Consulting Limited
- Account No: 3432812015
For more information, call or email us today.
3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria +234 1 291 7328, +234 803 343 4776, +234 809 334 4776, info@bervidson.com , www.bervidson.com
Effective Communication Skills & Strategies Training Program – skills for healthy rapport with colleagues and customers both at workplace and business environment.
NB
DOWNLOAD YOUR TRAINING CALENDAR BELOW:
TRANSFORM YOUR BUSINESSES THROUGH TAILORED SOLUTIONS WITH BERVIDSON
- Do you want to elevate yourself and your Team for the greater success of your organization?
- Are you looking to grow your organization but not sure where to start?
Get In Touch With Us Today.
Bervidson Group will support you with the best solutions for your organization’s guaranteed success.
OUR SERVICES
- Consulting
- Training
- Staff Recruitment
And More!
FOR FURTHER INFORMATION:
- Phone: +234 1 291 7328,
- Mobile: +234 803 343 4776, +234 809 334 4776
- WhatsApp: +234 803 343 4776, +234 809 334 4776
- Email: info@bervidson.com
- Website: www.bervidson.com
