Retail Business Performance Optimization & Maximization Training Program
AVAILABILITY
- Classroom – April 4, 2023
TESTIMONIAL:
Retail Business Performance Optimization & Maximization Training Program is very practical and the application covers all areas of retail business management. Every topic was very well explained, fun, and interesting. Understanding how to effectively use the Balance Score Card to translate strategy into action, communicate strategy into action, and measure and monitor KPIs. — Nkechi Amadi
OVERVIEW
Retail Business Performance Optimization & Maximization Training Program is designed to help brands and retailers understand the complete portfolio of operational considerations and responsibilities, including the different business areas and core competencies, they must address in order to operate their retail businesses most efficiently and effectively. The goal is to deliver the highest possible output – whether it’s customer service standards, cost efficiencies, or bottom-line sales numbers – while making the most effective use of resources. In other words, you (and by association your customers) hope to get a lot more out of your retail operations programs than you put into them in terms of time, energy and capital.
Perhaps, the best way for brands and retailers to look at retail business operations is to think of all the things it takes to run a successful retail business – the right people, the right locations, the right products, effective inventory management, distribution partners, intelligent pricing, merchandising and marketing, sales and revenue tracking, technology adoption and utilization – the list is considerable, which is why retail store operations can be hard for brands and retailers to both define and effectively manage. However, this workshop makes it easy for brands and retailers to define, understand, and effectively and efficiently manage their retail store operations.
TRAINING OBJECTIVES:
At the end of the training, participants will be able to:
- understand the numbers that drive the business;
- develop the ability to set the right targets;
- understand how to measure the key Retail Metrics;
- understand Open-to-Buy, Sell-Thru and Operating Statement fundamentals;
- construct effective Balanced Score Cards to use in your day-to-day operations; and
- understand footfall and store analytics and how to use the insights gained to optimize traffic, employee, merchandise and store operations for increased productivity.
- and more.
WHY YOU SHOULD ATTEND
At the end of this training, here are some benefits of efficient retail business operations that participating brands and retailers will gain from two different perspectives – the brand or retailer and the customer or end user.
Brand/retailer advantages
- Cost control – if you’re operating with maximum efficiency, it’s far easier to track and control expenses.
- Profitability – streamlining operations means fewer wasted dollars cutting into your margins.
- Attentive customer service – efficiency frees up your sales staff from added and time-consuming tasks and allows them to focus on what matters most – your customers.
- Accountability – efficient operations are transparent operations, which means brands and retailers will see what’s working and what’s not.
- Better decision-making – the more efficiently you manage store operations, the more effectively you can change, adapt and address performance issues and market changes.
Customer/end-user advantages
- Improved shopping experience – customers appreciate great service and honest answers to their questions. Stores that operate efficiently deliver better customer engagement.
- Speed and convenience – an efficiently operated store is an efficiently designed store and that makes finding what you came for a lot easier.
- Personal shopping preferences – efficient operations integrate in-store and online sales channels so customers are free to shop in whatever way suits them on any given day.
WHO SHOULD ATTEND
Retail managers and above are charged with the responsibility of driving overall performance (sales, profit and growth) strategy and sustainability.
CERTIFICATION
Retail Business Performance Optimization & Maximization Training Program is a retail business management certification course. As such, participants will be issued certificates at the end of the training program.
FEE:
- Classroom – N69,950
REGISTRATION & PAYMENT:
Register your nominees and pay online here
OR
Send all nominations to info@bervidson.com
TRAINING OUTLINE:
Performance Optimization & Maximization – Overview & Key Fundamentals
- The Business of Business
- The Basic Profit Equation
- Profit Optimization
- Why Measure
Introduction to key retail metrics
6 Pillars of Retail and how to optimize them for maximum sales and profitability
- Definition and explanation of the terminology used in Retail Math
Key Performance Indicators for Retail Sales, Operations & Merchandising
- What to measure, how to measure, and how to interpret the results
Commonly Used Formulas in Retail Management
Operating Statement (P&L Statement) Analysis
Retail Profit Multipliers
Open-to-Buy
Sell-Thru Scenarios
Customer Profiles, Targeting, Forecasting, Customer Loyalty
Retail Analytics and Retail Success
- Footfall optimization
- Store Optimisation
- Staff Optimization
Insights to Action
- Powerful Insights for Retail Professionals
- Improving Retail Decisions to Drive Profitable Sales and Sustainable Growth
Balanced Scorecards
- A Key Performance Optimization and Maximization Technique
- Design and Implementation in Retail for Productivity and Performance Optimization & Maximization
- Development of sample Balanced Score Cards for different levels in the business
- Retail Scenarios, Cases & Discussions
Group Workshop/Practice and Presentations
The 90-Day Challenge
DOWNLOAD YOUR TRAINING CALENDAR BELOW:
Delivery Method:
- Facilitation, Presentation (PPT)
- Video
- Cases & Discussions
- Role Plays (Classroom Only)
Date:
- Classroom – April 4, 2023
Time:
- Classroom – 9:00 am – 5:00 pm
Venue:
- Classroom – Bervidson Training Center, 3B Hakeem Dickson Road, Lekki Phase 1, Lagos
Training Fee:
- Classroom – N69,950
REGISTRATION & PAYMENT:
Register your nominees and pay online here
OR
Send all nominations to info@bervidson.com and make payments to:
- Bank: FCMB
- Account Name: Bervidson Consulting Limited
- Account No: 3432812015
For more information, call or email us today.
3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria
+234 1 291 7328, +234 803 343 4776, +234 809 334 4776
info@bervidson.com , www.bervidson.com
NB
DOWNLOAD YOUR TRAINING CALENDAR BELOW:
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FOR FURTHER INFORMATION:
- Phone: +234 1 291 7328,
- Mobile: +234 803 343 4776, +234 809 334 4776
- WhatsApp: +234 803 343 4776, +234 809 334 4776
- Email: info@bervidson.com
- Website: www.bervidson.com
