The leading retail and brand consulting, training and development group in Nigeria.
Dealing With Difficult Customers Workshop Availability Classroom – April 22, 2021 Virtual (ZOOM) – April 23, 2021 Overview Dealing With Difficult Customers Workshop is designed to address the need for managing difficult customer, challenging customer situations and having those difficult conversations. During this workshop, participants will learn how to empathize with customers, identify […]
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Dealing with Difficult Customers Workshop – February 25, 2020 OVERVIEW: Dealing with Difficult Customers Workshop is designed to provide your front-line team with requisite skills for handling different difficult customer situations and complaints more positively and confidently to maintain and improve the levels of customer satisfaction, loyalty and experiences. Today’s Customers have become increasingly […]
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