Customer Service Excellence & Retention Training Program

Customer Service Excellence & Retention Workshop 

Customer Service Excellence & Retention Workshop    Availability  Classroom – August 23, 2022      OVERVIEW: Customer Service Excellence & Retention Workshop is designed to support your team leads and managers with tools and techniques necessary to ensure consistent service delivery to customers throughout the organization to guarantee repeat businesses, retention and better advocacy and success […]

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Customer Service Excellence & Retention Workshop

Customer Service Excellence Workshop

Customer Service Excellence Workshop   Availability  Classroom – Aug 23, 2022      OVERVIEW: Customer Service Excellence Workshop is designed to arm your team with superior customer service skills, communication techniques and a deeper understanding of the impact and importance of customer service to your organisation’s success.  The workshop is designed to support your team leads and […]

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Relationship Management Workshop

Relationship Management Workshop

Relationship Management Workshop   Availability  Classroom – February 15, 2022   Relationship management Workshop is designed to provide employees especially at managerial level with the skills involved in the whole sequence, from creating through to maintaining good relationships. Success at work requires us to build effective relationships – both external and internal. Your business success depends on your […]

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Customer Service Excellence & Retention Workshop

Customer Service Excellence & Retention Workshop 

Customer Service Excellence & Retention Workshop    Availability  Classroom – June 8, 2021 Virtual (ZOOM) – June 9, 2021      OVERVIEW: Customer Service Excellence & Retention Workshop is designed to support your team leads and managers with tools and techniques necessary to ensure consistent service delivery to customers throughout the organization to guarantee repeat businesses, retention and […]

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