The leading retail and brand consulting, training and development group in Nigeria.
Dealing With Difficult Customers Training Program Availability Classroom – March 23, 2023 OVERVIEW The Dealing With Difficult Customers Training Program is designed to help manage difficult customers, angry customers, and challenging customer situations. and how to have those difficult conversations. During this training, participants will learn how to handle difficult conversations with customers, […]
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Effective Communication Skills & Strategies Training Program Availability Classroom – April 11, 2023 OVERVIEW Effective Communication Skills & Strategies Training Program is designed to help participants develop communication skills, and build rapport with colleagues and customers toward building a healthy workplace and business environment. It is a practical one-day training workshop focusing on effective […]
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Dealing With Difficult Customers Training Program Availability Classroom – May 17, 2023 OVERVIEW Dealing With Difficult Customers Training Program is designed to address the need for managing difficult customers, challenging customer situations and having those difficult conversations. During this training, participants will learn how to empathize with customers, identify triggers, manage their stress levels, […]
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Effective Communication Skills & Strategies Workshop Availability Classroom – Mar 9, 2022 OVERVIEW Effective Communication Skills & Strategies Workshop is designed to help participants develop communication skills, build rapport with colleagues and customers towards build healthy work place and business environment. It is a practical one-day training workshop focusing on effective communication and interpersonal skills for […]
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Dealing With Difficult Customers Workshop Availability Classroom – Apr 27, 2022 Overview Dealing With Difficult Customers Workshop is designed to address the need for managing difficult customer, challenging customer situations and having those difficult conversations. During this workshop, participants will learn how to empathize with customers, identify triggers, manage their stress levels, remain professional […]
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Effective Communication Skills & Strategies Workshop Availability Classroom – June 15, 2021 Virtual (ZOOM) – June 16, 2021 OVERVIEW Effective Communication Skills & Strategies Workshop is designed to help participants develop communication skills, build rapport with colleagues and customers towards build healthy work place and business environment. It is a practical one-day training workshop focusing […]
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Dealing With Difficult Customers Workshop Availability Classroom – April 22, 2021 Virtual (ZOOM) – April 23, 2021 Overview Dealing With Difficult Customers Workshop is designed to address the need for managing difficult customer, challenging customer situations and having those difficult conversations. During this workshop, participants will learn how to empathize with customers, identify […]
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Essential Leadership Skills For Retail Business Owner Running a successful retail business requires more than having a vision of what you want your business to be like. It requires strong leadership, endless motivation, and the ability to inspire people. Not everyone is a natural born leader, and you may not even think of yourself […]
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Dealing with Difficult Customers Workshop – February 25, 2020 OVERVIEW: Dealing with Difficult Customers Workshop is designed to provide your front-line team with requisite skills for handling different difficult customer situations and complaints more positively and confidently to maintain and improve the levels of customer satisfaction, loyalty and experiences. Today’s Customers have become increasingly […]
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Effective Communication Skills & Strategies Workshop – April 1, 2020 OVERVIEW Effective Communication Skills & Strategies Workshop is designed to help participants develop communication skills, build rapport with colleagues and customers towards build healthy work place and business environment. It is a practical one-day training workshop focusing on effective communication and interpersonal skills […]
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