From our various interactions with key retail business leaders, managers and associates, we have discovered some key common service challenges facing businesses. These include:
- Maintaining and growing your profitable customer base.
- Meeting the ever-evolving customer expectations and demands.
- Maintaining brand loyalty that result in increased purchases, referrals and positive advocacy for the business.
- Providing a seamless, personalized top-level customer experience that stands out
Sound familiar? We’re going to address these challenges and more head-on at our Customer Service for Superlative Results Workshop on March 15, 2022 in Lagos.
Your retail team will have the chance to hear from leading retail experts from Bervidson Group faculty led by Nigeria’s foremost retail expert Joseph Ebata.
- DATE: March 15, 2022
- TIME: 9am-5pm
- FEE: N39.950 per participant. Early Bird – 10% Off
- VENUE: Bervidson Training Center, 3B Hakeem Dickson Road, Lekki Phase 1, Lagos
Just don’t delay too long as the Early Bird rate of 10% off our regular price end on March 8, 2022.
For more details about the workshop overview, outline and more reasons why you must not miss it, please follow the link below:
Customer Service for Superlative Results Workshop
We look forward to seeing you there!
Best
Stephen Okosodo
Training Manager
Ps 1.
To get the very best possible from the workshop for your business, you may decide to help us with your core business challenges serving customers this year?
DOWNLOAD OUR TRAINING CALENDAR FOR 2022
LEARN ABOUT OTHER UPCOMING WORKSHOPS IN MARCH 2022 HERE
For more information, please
- Call: +234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 944 8444
- WhatsApp: +234 803 343 4776
- Email: info@bervidson.com
- Website: www.bervidson.com or www.bervidson.com/programs
About Joseph Ebata – The Lead Faculty
JOSEPH EBATA is the President of Bervidson Group, Nigeria’s leading retail and brand consulting, training and development group that includes Retail Academy.
He is Nigeria’s foremost retail expert and transformation leader, convener of The Retail Leaders Conference (TRLC), The Retail Roundtable (TRR), Founder of Retail Association of Nigeria (RAN) and a Council member of the Gerson Lehrman Group (GLG), leading global expert network that provides independent consulting services to business professionals worldwide.
He is a regular conference speaker and commentator on retail issues in Nigeria. He consults, train and provide support to leading organizations in Nigeria.
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