Effective Communition Skills & Strategies Workshop

Effective Communication Skills & Strategies Workshop 

Area & Regional Managers Workshops Leadership Development Workshops Managers Workshops Senior Managers Workshops Upcoming Programs

Effective Communication Skills & Strategies Workshop 

 

Availability 

  • Classroom – December 7, 2021
  • Virtual (ZOOM) – December 8, 2021

 

OVERVIEW

Effective Communication Skills & Strategies Workshop is designed to help participants develop communication skills, build rapport with colleagues and customers towards build healthy work place and business environment. It is a practical one-day training workshop focusing on effective communication and interpersonal skills for business. In addition, this business-orientated workshop is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organisation.

This workshop enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. It covers effective communication strategies required to enhance understanding and verbal communication with others.

For participants, communicating effectively will be effortless going forward!

 

Target Audience

Everyone wishing to develop their interpersonal skills and build rapport with others in the workplace. It is very suited to sales and customer service personnel and teams.


WORKSHOP OBJECTIVES:

At the end of the workshop, the participants will:

  • recognize the different styles of communication;
  • understand how to build rapport and improve communication and relationship;.
  • understand the different methods of communication and decide when each is most suitable;
  • appreciate the role of body language and voice tone in effective communication; and
  • communicate their message in an effective and engaging way for the recipient.

 

Fee:

  • Classroom – N50,000
  • Virtual – N35,000

 

REGISTRATION & PAYMENT:

Register your nominees and pay online here

 

OR

Send all nominations to info@bervidson.com

 

Problem Solving & Decision Making Workshop

 


WORKSHOP OUTLINE:

Forms and methods of communication

  • One-way versus two-way communication
  • Process of communication
  • Breakdown of communication
  • Different communication methods and their effectiveness


Communication styles

  • Perceptions and filters
  • Appreciating different communication styles
  • Identifying our own communication style and preference
  • Adjusting your style to other styles


Verbal & non-verbal communication

  • Voice tone – inflection and projection
  • First impressions and building rapport
  • Body language & effective communication
  • Active Listening Skills
  • Good questioning Skills
  • Trust as the foundation of effective communication


The 4 Key Components of Effective Communication

  • Asking, telling, listening and reflecting


Identifying our own Communication Strengths and Weaknesses.


Action planning and reflection

 

 

Team Building & Management Workshop 

Effective Communication Skills & Strategies Workshop

 

Delivery Method:

  • Facilitation, Presentation (PPT)
  • Video
  • Cases & Discussions
  • Role Plays (Classroom Only)

 

Date:

  • Classroom – June 15, 2021
  • Virtual (ZOOM) – June 16, 2021

 

Time:

  • Classroom – 10:00 am-4:00 pm
  • Virtual – 10:00 am-1:00 pm

 

Venue:

  • Classroom – Bervidson Training Center, 3B Hakeem Dickson Road, Lekki Phase 1, Lagos
  • Virtual – Zoom Live (Link will be sent to paid participants only)

 

Fee:

  • Classroom – N50,000
  • Virtual – N35,000

 

REGISTRATION & PAYMENT:

Register your nominees and pay online here

 

OR

Send all nominations to info@bervidson.com and make payments to:

  • Bank: FCMB
  • Account Name: Bervidson Consulting Limited
  • Account No: 3432812015

 

For more information, call or email us today.

3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria +234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444 info@bervidson.com , www.bervidson.com

 

 

Effective Communication Skills & Strategies Workshop – skills for healthy rapport with colleagues and customers both at work place and business environment.

 

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