Effective Communication Skills & Strategies Workshop
Availability
- Classroom – Mar 9, 2022
OVERVIEW
Effective Communication Skills & Strategies Workshop is designed to help participants develop communication skills, build rapport with colleagues and customers towards build healthy work place and business environment. It is a practical one-day training workshop focusing on effective communication and interpersonal skills for business. In addition, this business-orientated workshop is also helpful to those providing or selling a service to others, as well as people responsible for managing communication across teams and the organisation.
This workshop enable participants to communicate clearly and with impact, by improving their verbal and non-verbal communication style, as well as enhancing interpersonal skills. It covers effective communication strategies required to enhance understanding and verbal communication with others.
For participants, communicating effectively will be effortless going forward!
Target Audience
Everyone wishing to develop their interpersonal skills and build rapport with others in the workplace. It is very suited to sales and customer service personnel and teams.
WORKSHOP OBJECTIVES:
At the end of the workshop, the participants will:
- recognize the different styles of communication;
- understand how to build rapport and improve communication and relationship;.
- understand the different methods of communication and decide when each is most suitable;
- appreciate the role of body language and voice tone in effective communication; and
- communicate their message in an effective and engaging way for the recipient.
Fee:
- Classroom – N55,000
REGISTRATION & PAYMENT:
Register your nominees and pay online here
OR
Send all nominations to info@bervidson.com
WORKSHOP OUTLINE:
Forms and methods of communication
- One-way versus two-way communication
- Process of communication
- Breakdown of communication
- Different communication methods and their effectiveness
Communication styles
- Perceptions and filters
- Appreciating different communication styles
- Identifying our own communication style and preference
- Adjusting your style to other styles
Verbal & non-verbal communication
- Voice tone – inflection and projection
- First impressions and building rapport
- Body language & effective communication
- Active Listening Skills
- Good questioning Skills
- Trust as the foundation of effective communication
The 4 Key Components of Effective Communication
- Asking, telling, listening and reflecting
Identifying our own Communication Strengths and Weaknesses.
Action planning and reflection
Effective Communication Skills & Strategies Workshop
Delivery Method:
- Facilitation, Presentation (PPT)
- Video
- Cases & Discussions
- Role Plays (Classroom Only)
Date:
- Classroom – Mar 9, 2022
Time:
- Classroom – 9:00 am-5:00 pm
Venue:
- Classroom – Bervidson Training Center, 3B Hakeem Dickson Road, Lekki Phase 1, Lagos
Fee:
- Classroom – N55,000 per participant
(Group rate available)
REGISTRATION & PAYMENT:
Register your nominees and pay online here
OR
Send all nominations to info@bervidson.com and make payments to:
- Bank: FCMB
- Account Name: Bervidson Consulting Limited
- Account No: 3432812015
For more information, call or email us today.
3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria +234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444 info@bervidson.com , www.bervidson.com
Effective Communication Skills & Strategies Workshop – skills for healthy rapport with colleagues and customers both at work place and business environment.
NB
Download BERVIDSON GROUP’S TRAINING CALENDAR 2022 – Transforming Businesses through Tailored Training Solutions
WANT TO ELEVATE YOUR BUSINESS OR TEAM NOW FOR GREATER SUCCESS?
GET IN TOUCH WITH US TODAY
CONTACT US:
Looking to grow your company but not sure where to start? Every company is different and as a result, each company requires a different approach.
Whether Training, Recruitment, Web, Branding or Marketing solutions, our expert team at Bervidson Group are able to assist in advising you on the best solutions to grow your business with guaranteed success.
- Call: +234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 944 8444
- WhatsApp: +234 803 343 4776
- Email: info@bervidson.com
- Website: www.bervidson.com
