We're Still Hiring - Retail Shop Manager

We’re Still Hiring – Retail Shop Manager

BLOG Recruitment

Do you have what it takes to fill this role? Have you managed a team before? Do you have solid people leadership experience? Do you live in/around Lekki? If your answer is yes, then this job is for you!

A leading retail organisation with head office in Lagos, is seeking to recruit the services of a Retail Shop Manager with responsibility for overseeing the overall running and operational success of the shop.

  • Position: Retail Shop Manager
  • Starting Location: Lekki
  • Preference: The person must have solid people leadership and management ability



  • Acquaint subordinates with product knowledge and software training where necessary
  • Manage/Motivate Retail and support staff to meet or exceed sales targets
  • Assign workers to specific projects such as cleaning, rearranging of stocks, receiving new inventory or restocking based on the frequency
  • Keep track of stock ordering through inventory management software
  • Give daily, weekly and monthly update on sales activities- items in most/ least demand, customer preference and market trends- to head of Retail
  • Attend to customer inquiries
  • Deal with customer Queries, resolution of complaints and escalate when necessary
  • Maintain awareness of market trends and monitoring what competitors are doing
  • Manage petty cash expense at the outlet
  • Keep abreast of developments in the market
  • Train and develop the staff working under you (leadership and personnel effectiveness)
  • Attendance Register to be kept and monitored for all reporting staff
  • Supervise the cleaning of the outlet



  • Strong Leadership: You must be able to lead and motivate your team
  • Communication: Excellent communication and people skills
  • Customer service: Must have a strong commitment to customers and ensure you get familiar with them on name basis as much as you can
  • Product Knowledge: Should make conscious effort to familiarize with the items on display, prices, functions and value proposed for the customer
  • Sales: everyone that walks into the store is a potential customer, you must be able to make a sales pitch that eventually leads to sales
  • Decision making ability: It’s very important you are fully informed about the company’s policy and retail guidelines, to enable you make decisions as it concerns the business
  • Responsibility: You must develop a sense of responsibility towards all company properties
  • Ability to work under pressure especially during the peak period and handle challenging situations
  • Personal attributes: Confident, Self-driven and Enthusiastic



  • Minimum of 4 years experience working in retail business
  • Minimum of 2 years experience in similar positions
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Sound commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Excellent knowledge of retail management software – This will be an added advantage
  • BSc/BA in business administration or relevant field



Interested and qualified candidates should send their CVs indicating the job title to: jobs@bervidson.com

Only short-listed candidates will be contacted.


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