Problem Solving & Decision Making Workshop

Problem Solving & Decision Making Workshop

Leadership Development Workshops


Problem Solving & Decision Making Workshop



Problem Solving & Decision Making Workshop is designed to challenge you to think through common and less common problems using a structured problem-solving
process in order to generate new and original solutions.

Imagine if you could solve a problem once and it would go away. Or, if you could implement a solution that really works, or seize upon opportunities before it is too late.

This workshop presents a structured approach for tackling problems and decisions that will ultimately help you get better results—whether you are innovating, managing crises or planning for the future. The workshop will provide you with the knowledge, tools and techniques to be better at solving problems effectively and efficiently

Participants will also have the opportunity to apply these concepts to a specific problem from their own business environment, share newly learned approaches with other participants, and give and receive feedback on those approaches.



At the end of the workshop, participants will be able to:

  • learn how to accurately identify the real problem in a given situation;
  • learn problem analysis best practices – using your decision time most effectively;
  • work through the steps of problem solving and decision making;
  • ensure your decisions are aligned with your strategy;
  • make important decisions with the greatest likelihood of generating expected or
    desirable outcomes’
  • learn valuable techniques and methodologies to expand your decision manking ability;
  • build and expand decision making and creative problem solving skills;
  • apply logical and creative approaches to solving problems and making decisions;
  • use traditional and creative tools for identifying causes and generating solutions;
  • demonstrate and build credibility with team and management; and
  • Develop strategic approaches to ​problem solving and decision making.



Managers, supervisors and administrators who will benefit from better problem solving and decision making skills, and business professionals who want to take their critical thinking to the next level by using both their experience and intuition to make the right moves and decisions




🔴 TIME: 9:00 am – 5:00 pm


🔴 VENUE: Bervidson Training Center, Lekki Phase 1, Lagos




Understanding Problem Solving

  • ­ What is a problem?
  • ­ Barriers to problem solving
  • ­ Avoiding Pitfalls
  • ­ Attitudes that kills creative thinking

Creative Problem Solving

  • ­ PAID model
  • ­ Gathering critical information

Problem Solving Process

  • ­ Defining the problem
  • ­ Setting the problem statement
  • ­ Analysing the problem
  • ­ Identifying the likely causes
  • ­ Defining the actual causes

Decision Making

  • ­ ICES model
  • ­ 6 Cs model

Steps for Decision Making

Ethics & Decision Making

Risks in Decision Making

Common Decision Making Errors & Biases

Types of Decision Making

Decision Making Tools

Problem Solving & Decision Making Action Plan



N55,000 per Participant
(Group Rate Available)





You can pay online @ MAKE PAYMENT 

OR pay directly to:

👉Bank: FCMB

👉Account Name: Bervidson Consulting Limited

👉Account No: 3432812015




Consultative Selling Skills Workshop



For more information, call or email us, or visit our website today.

3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria
+234 1 291 7328, +234 803 343 4776, +234 809 334 4776, +234 808 933 8444 ,


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