Improving Communication with Vendors Workshop
OVERVIEW
Improving Communication with Vendors Workshop is designed to give buyers, acquisition staff, and managers targeted training on relationship management and communication.
When it comes to improving vendor performance, the application of effective relationship management and communication has a paramount importance. The improved relationship through effective communication will yield an increase in project quality and stakeholder satisfaction. You’ll learn the SDI as a proved foundation of an effective relationship management and communication and how to empower yourself through more effective negotiation based on an understanding of the differences between competitive and collaborative negotiation approaches.
You’ll also gain a clear understanding of why communication is so important in vendor management. Without communication skills, your technical capabilities simply aren’t worth as much as they could be. Even the best ideas, strategies and work plans must be effectively communicated to have value. In our information-overloaded business world, being heard and getting what you need is more challenging than ever.
This course teaches techniques for creating high-impact, meaningful communication with vendor management stakeholders. The course exercises are based on real-life scenarios that allow participants apply learned concepts and tools. By completing this practical, interactive course, you will have an opportunity to practice the key activities of managing vendor relationships and apply that knowledge to your specific organizational environments.
WORKSHOP OBJECTIVES
At the end of the workshop, participants will be able to:
- Explain the importance of effective communication in vendor management
- Identify, analyze, and prioritize stakeholders
- Develop stakeholder management and communication plan
- Improve relationships and communications with stakeholders
- Use appropriate styles of conflict resolution
🔴 DURATION: 2 Days
🔴 TIME: 9:00 am – 5:00 pm Daily
🔴 VENUE: Bervidson Training Center, Lekki Phase 1, Lagos
OUTLINE
COMMUNICATION IN VENDOR MANAGEMENT
- Who are Your Stakeholders?
- Identifying Stakeholders
- Prioritize Stakeholders’ Power and Interest
MANAGING CONFLICTS
- Understanding Conflict
- Preventable vs. Real Conflict
- Conflict Resolution
- Competitive Negotiation
- Understanding Power & Influence
- Collaborative Negotiation
- Preparing to Negotiate
FOUNDATION OF EFFECTIVE RELATIONSHIP MANAGEMENT AND COMMUNICATION
- Relationship Awareness
- Relationship Awareness and Organizational Culture
- Team building and the Strength Deployment Inventory
- Relationship Awareness and Rewards
PLANNING YOUR MESSAGE
- Communication Model
- Communication Planning Process
- Determining Purpose and OMT
- Audience Considerations and Analysis
- Content Considerations
- Overcoming Objections
- Dispelling Misconceptions
- Determining Medium
- Structuring Your Message
- Benefits of Structure
- Structure Model for Organizing Content
- Opening
- Body
- Closing
- Supporting Evidence
- Clear Writing and Speaking
- Storytelling and Visual Aids
- Strong Closings
- Learning Styles
WORKSHOP FEE:
N55,000 per Participant
(Group Rate Available)
REGISTRATION:
PAYMENT DETAILS
You can pay online @ MAKE PAYMENT
OR pay directly to:
👉Bank: FCMB
👉Account Name: Bervidson Consulting Limited
👉Account No: 3432812015
SOME OF OUR CUSTOMERS:
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For more information, call or email us, or visit our website today. 3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria |
