Effective Performance Management Workshop – July 23, 2020
OVERVIEW:
Effective Performance Management Workshop is designed to teach participants how to plan, execute, review and improve performance by adopting a proactive approach to performance management. It will equip participants with a workable set of tools and a framework for managing performance that can be implemented for any individual, team or within any organisational environment.
This workshop has been specifically designed for managers who want a complete, practical and proven approach to the realities of performance management that will dramatically increase organisation’s chances of achieving a successful and desired outcome.
Managers invariably find themselves spending the bulk of their time dealing with the performance of their weakest team members. This is usually at the expense of investing more time with the strongest team members, who are often responsible for the bulk of performance success. Or vice versa. This workshop will help you address this common imbalance!
🔴 WORKSHOP OBJECTIVES:
At the end of the workshop, participants will:
- understand the importance and purpose of strong performance management;
- learn how to create and implement a robust performance management process;
- create a strategy based performance management framework and plan that aligns to cultural and financial business outcomes;
- discover how to spot the warning signs of poor performance and take pre-emptive action;
- understand motivation in the work place and how to achieve the most from your employees;
- learn ways to reward good performance, both financially and non-financially;
- ensure that all team members understand and commit to their goals, and are clear about how their progress will be measured; and
- discover how to provide effective coaching and deliver constructive feedback.
🔴 TARGET AUDIENCE:
Business leaders and managers and leaders who recognise that an effective approach to performance management is an essential set of skills that they must develop.
🔴 WORKSHOP DURATION: 1 Day
🔴 TIME: 9:00 am – 5:00 pm
🔴 VENUE: Bervidson Training Center, 3B Hakeem Dickson Rd. Lekki Phase 1, Lagos.
OUTLINE
UNDERSTANDING THE RATIONALE FOR PERFORMANCE MANAGEMENT
- Performance management defined
- Performance management – A Key challenge of 21st century managers
- Performance management as a competitive edge
MEASURING AND MANAGING PERFORMANCE
- Objectives of performance management
- Setting and communicating performance objectives
- Setting performance standards
- Measuring performance against standards
- Monitoring and communicating performance for improvement
THE VALUE OF FEEDBACK IN PERFORMANCE MANAGEMENT
- Feedback as a tool for improving performance
- Principles for giving effective feedback
PERFORMANCE MANAGEMENT MODELS
- Performance Potential Model
- Booz Allen’s Performance management Model
- Competency Model
- Balance Scorecards
IMPLEMENTING A SUCCESSFUL PERFORMANCE MANAGEMENT PROCESS
- Preparing a case for performance management
- How to communicate with the team or individual concerned
- The PMS Process – Best Practices & Reality
- Conducting effective performance management review meetings
MOTIVATION AND PERFORMANCE MANAGEMENT
- Team motivation & performance management
- Understanding motivational triggers
- Monetary and non-monetary motivation
THE MANAGER’S ROLE IN MAINTAINING HIGH LEVELS OF PERFORMANCE
- Personal responsibility and ownership for performance as a number one priority
- Creating a performance driven environment
- Setting and communicating goals with clarity
MANAGING UNDERPERFORMANCE
- identifying potential areas of underperformance
- Understanding the root cause of underperformance
- Training, coaching and development
- Performance improvement plans
TURNING GOOD PERFORMERS INTO GREAT PERFORMERS
- Consistency in team performance reviews
- Benchmarking core competencies and spotting potential
- A model for coaching team performance
- The manager as a coach
- Succession planning and staff retention factors
BALANCE SCORECARD AS A STRATEGIC TOOL FOR PERFORMANCE MANAGEMENT IMPPROVEMENT
- Understanding Balance Scorecard
- Steps is Building Balance Scorecards
- Example
- Practice
🔴 WORKSHOP FEE:
N55,000 per Participant
(Group Rate Available)
REGISTRATION:
🔴 PAYMENT DETAILS
You can pay online @ MAKE PAYMENT
OR pay directly to:
👉Bank: FCMB
👉Account Name: Bervidson Consulting Limited
👉Account No: 3432812015
Coaching Skills for Optimal Performance Workshop – Proven coaching techniques for higher team performance for Managers, Team Leads & Supervisors.
🔴 SOME OF OUR CUSTOMERS:
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For more information, call or email us, or visit our website today. 3B Hakeem Dickson Road, Lekki Phase 1, Lagos Nigeria |
