A mid-size and growing retail supermarket is in urgent need of an Experience Retail Manager to oversee the daily operations of our store. The successful candidate will be responsible for the smooth running of operations to maximize sales, minimize cost and ensure good customer experience.
Location: Lagos
RESPONSIBILITIES
- Organize the supermarket store operations and allocate responsibilities to personnel
- Supervise and guide staff towards performance to meet store target
- Prepare and control store budget to minimize cost and maximize revenue
- Ensure great customer service and experience at the store
- Deal quickly with customers complaints to guarantee good customer experience, repeat business and great store reputation
- Monitor the store and resolve any issue that may arise
- Plan and oversee in-store merchandising, look and feel and promotional events or display
- Keep abreast market trends to determine the need for improvement
- Analyze sales and revenue report and make forecasts
REQUIREMENT
- BSc in business administration or other related managerial fields
- A minimum of 3-5 years’ experience as a retail manager
- Strong interpersonal & selling skills
- Excellent customer service & rapport building skills
- Good management and leadership skills
- Good analytical skills
- Have eye for details
If you are the candidate, send your CV to jobs@bervidson.com. Application closes in one week. Only shortlisted candidates will be invited.
